Customer Satisfaction Survey


* Required Fields

* Agent/Client



* Years with Infinisource







Thank you for taking a few minutes to tell us about your level of satisfaction with Infinisource and how we may maximize our services to you in the future.

* 1.



How often do you use Infinisource products and services?





     

* 2.



How satisfied are you with your interactions with Infinisource staff?



If you answered dissatisfied, can you explain why?

 

* 3.



How satisfied are you with Infinisource products and services in the following areas:


100% Satisfied     Satisfied   Dissatisfied
Value for price
Quality
Ability to meet your needs
Availability of products and services
Sales Representative support
Overall customer service and support
Technical support

* 4.



What is your overall satisfaction with Infinisource products and services?

 




If you answered dissatisfied, can you explain why? 
 

* 5.



Have you experienced any problems using Infinisource products and services?

 


If you answered yes, please explain what kind of problems you experienced and if you were satisfied with the resolution.  

* 6.



What do you like best about Infinisource products and services?

 

* 7.



What could Infinisource do to increase your level of satisfaction?

 

* 8.



Based on your experiences with Infinisource, how likely are you to renew your business from year-to-year?




If you answered not likely, please explain. 

* 9.



Would you recommend Infinisource products and services to associates?

 


If you answered no, please explain.  


Please make any additional comments you may have about Infinisource products and services below:

If you have specific questions or concerns you would like us to address, complete your contact information:

* Name:

* Company name and/or number:

* Phone number or e-mail address:

On behalf of the entire staff of Infinisource, we take pride in our relationships with you and your company. Thank you for advising us on how we can achieve 100% customer satisfaction for you.



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