HR Outsourcing Gains Momentum

A great start to a day is usually a nice cup of coffee and a review of the day’s events. However, when that day includes COBRA, HIPAA, ERISA, Flexible Spending Accounts (FSAs), and employment issues, the day can quickly progress from good to bad to ugly! This is the plight that faces many Human Resource (HR) representatives who can take only so much before they scream, “Enough is enough!”

That’s when an employer looks to outsource some of these headaches to experts, such as Infinisource, Inc. for COBRA, HIPAA, Flexible Benefit Administration and Eligibility and Enrollment. Outsourcing easily surpasses the common headache remedy of taking two aspirin and calling the doctor in the morning, easing the benefits strain and allowing HR to focus on what they do best.

According to a Hewitt Associated poll on HR outsourcing, 94 percent of survey participants outsource at least one function or activity. The most commonly outsourced functions currently are outplacement services (91 percent), employee assistance programs (89 percent), defined contribution or 401(k) plans (83 percent), and COBRA administration (77 percent).

The top reasons for outsourcing are access to outside expertise, service quality, ability to focus on core business, and cost savings. Infinisource can turn all of those reasons into reality.

Expertise

At Infinisource, we are COBRA compliance and administration experts. Infinisource combines great tools with the experience, knowledge and dedication necessary to make COBRA compliance easy. Additionally, Infinisource also has two employees, Connie Gilchrest and Melanie McNall, who have earned the designation of Certified in Flexible Compensation (CFC) by the Foundation for Future Leadership. Less than 300 of approximately 13,000 practitioners nationwide have earned this esteemed designation. 

Service quality

At Infinisource, our primary focus is on service ... realizing its ultimate value to our clients and the rewards it brings. Our commitment is to align the power of our people with outstanding technology to deliver the benefits and compliance services the customer expects.

Ability to focus on core business

It all comes down to business priorities. At Infinisource, our number one priority is people -whether it's the Customer Service Representative answering the phone, the client calling with technical questions or a plan participant calling about premium payments, people are where it all starts for us. With this dedication, clients can focus on what’s important to them–their core business, not on administrative hassles.

Cost savings

Flexible Benefits, including FSAs, Health Reimbursement Arrangements (HRAs), and Health Savings Accounts (HSAs), save employers and employees money. They are the ultimate win-win in the benefits world. As benefit costs rise and consumers demand greater control, consumer driven health care is becoming more popular … and necessary. Flexible benefits are indispensable in achieving the cost savings and improved efficiencies of consumer driven health care. FSAs, HRAs and HSAs can be offered separately, in varying combinations or all together, given proper plan design.

Each client that works with Infinisource adds a research team that maintains a personal working relationship with contacts at the IRS, DOL and Congress. This ensures that Infinisource has access to changes and updates to employee benefit laws that are timely and well researched. Most importantly, by outsourcing your COBRA and Flexible Benefits programs to Infinisource, you are protected from potentially devastating failures. Participant lawsuits and governmental audits are costly and can drain your valuable resources.

The Hewitt survey also found that when selecting a provider, employers were most likely inclined to look at demonstrated HR process expertise (95 percent), prior experience/track record (93 percent) and leading-edge technology (65 percent). At Infinisource, we turn your Benefits Challenge into Benefits Solved. This is the heart of our commitment to our clients and the agents who promote those solutions. Our goal is to tailor the plan design elements and protection to each client’s needs: o ffset skyrocketing health care costs; create solutions that build success; and receive the personalized support that makes it all work

Infinisource services include COBRA, HIPAA, FSA, Health Savings Accounts, Health Reimbursement Arrangements, Premium Billing and Enrollment and Eligibility. Founded in 1986 to ease the administrative complexity of COBRA compliance for employers, Infinisource serves more than one million insured in 48 states, has educated 250,000 people in employee benefits administration compliance. For more information, please visit the Infinisource web site at www.benefitsolved.com, call 800-779-6384 or email solutions@infinisource.net.

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